Privacy Policy

1. Introduction

This Privacy Policy applies to the public website operated by YSM Group and YSM Investments and Supplies, LLC at ysmtz.com. It describes the information we may collect through the website, why we use it, and the choices available to website visitors.

By using this website or submitting information through a form, you acknowledge the practices described in this policy.

2. Information We Collect

Information you provide directly

When you contact us or submit an inquiry, we may receive:

• Your full name and email address.
• Your country or territory and telephone number.
• Your preferred method of contact.
• The subject and content of your message.
• Documents or images you choose to attach.
• Any other information you voluntarily provide.

Information collected automatically

When you visit the website, certain technical and usage information may be collected automatically, including page views, page titles, browser and device information, approximate geographic area, referring website, date and time of access, and interactions with website content.

3. How We Use Information

We may use information to:

• Respond to inquiries and provide requested assistance.
• Route messages to the appropriate YSM Group business unit.
• Process business, supplier, partnership, and service inquiries.
• Evaluate employment inquiries or applications where applicable.
• Maintain the security, reliability, and integrity of the website.
• Measure website performance and improve visitor experience.
• Comply with applicable legal and regulatory obligations.
• Protect the rights, property, and legitimate interests of YSM Group and others.

We do not sell personal information submitted through the website.

4. Google Analytics and Cookies

This website uses Google Analytics to help us understand how visitors find and use the website. Google Analytics may use cookies or similar technologies to collect website usage and device information and to generate aggregated reports.

We use this information to measure traffic, identify popular pages, understand general visitor activity, and improve the website. We do not intentionally send names, email addresses, telephone numbers, form messages, attachments, or other directly identifying contact-form information to Google Analytics.

You may control or delete cookies through your browser settings. Blocking cookies may affect some website functions. You may also use privacy controls or browser tools made available by Google and other providers.

5. Sharing and International Transfers

We may share information only when reasonably necessary with:

• Authorized YSM Group personnel and relevant business units.
• Website hosting, email, security, analytics, and technical service providers.
• Professional advisers where necessary.
• Public authorities when disclosure is required by law or necessary to protect legal rights.

Some service providers, including analytics and hosting providers, may process information in countries outside Tanzania. Where applicable, we seek to use reasonable contractual, technical, and organizational safeguards.

6. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and satisfying legal, accounting, security, or regulatory requirements.

Retention periods may vary according to the type of information, the nature of the inquiry, operational requirements, and applicable law. Information may be deleted, securely destroyed, or anonymized when it is no longer required.

7. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, authentication, secure connections, software maintenance, backups, and restricted administrative access.

No internet transmission or storage system can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary sensitive information through ordinary website forms or email.

8. Your Data-Protection Rights

Subject to applicable law and any lawful limitations, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or erasure where legally available.
• Request restriction of certain processing.
• Object to certain uses of your information.
• Withdraw consent where processing relies on consent.
• Prevent or object to direct marketing.
• Submit a complaint to the appropriate data-protection authority.

We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or for legitimate recordkeeping, security, or legal purposes.

9. External and Social-Media Links

The website may link to Facebook, Instagram, X, LinkedIn, Google services, and other third-party websites. Those services operate under their own privacy policies and terms. YSM Group is not responsible for the privacy practices, availability, or content of third-party services.

10. Children’s Information

This general business website is not designed to knowingly collect personal information from children without appropriate authorization. A parent or guardian who believes that a child has submitted personal information may contact us to request review or deletion, subject to applicable law.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, data practices, or legal obligations change. The revised version will be posted on this page with an updated effective date.

12. Contact Us

For privacy questions, requests, or concerns, contact YSM Group: