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Request Deletion of Your Data

This page explains how users of the YSM Group app and website can request deletion of personal information submitted to YSM Group.

How to submit a deletion request

  1. Email info@ysmtz.com using the subject “YSM Group Data Deletion Request.”
  2. State your full name and the email address or telephone number used when submitting the information.
  3. Identify where the information was submitted, such as the contact form, careers application, or an authorized staff account.
  4. Describe the information you want deleted. Do not email passwords, PINs, or unnecessary identification documents.

Information that may be deleted

Subject to identity verification, applicable law, and lawful limitations, a deletion request may cover personal information submitted through the YSM Group app or website, including:

  • Names, email addresses, telephone numbers, and contact details.
  • Contact-form messages and related correspondence.
  • Employment application details and uploaded recruitment documents.
  • Other personal information voluntarily submitted to YSM Group.

Information that may need to be retained

Some information may be retained when reasonably necessary for legal, regulatory, accounting, security, fraud-prevention, employment, dispute-resolution, or legitimate recordkeeping obligations. Any retained information will be limited to what is necessary and kept only for the period required by the applicable purpose or law.

Verification and processing

YSM Group may ask for reasonable information to verify that the requester is the person connected with the data. We will review verified requests and respond in accordance with applicable law and legitimate retention obligations.